Best Car Insurance Companies of 2024

The top auto insurance providers are American Family, Auto-Owners, Nationwide, and USAA, per a Forbes Advisor research.

Nationwide is the top auto insurance provider in 2024. According to our research of the best vehicle insurance providers, USAA and Travelers both receive five stars.

Our team of specialists in auto insurance examined rates for nine different driver profiles in addition to other important criteria including an insurer’s customer complaint percentage, collision repair score, and available features and coverage options in order to identify the top auto insurance provider.

The best car insurance companies of 2024

We evaluated various insurers across the county to identify the best car insurance companies based on costs, claims processes, complaints and coverage options. Use our assessment as the jumping-off point to compare top auto insurers and identify the best match for your situation.

By some estimates, more than 500 companies sell car insurance in the U.S. But despite the great breadth of the market, most car insurance is sold by only a handful of companies. In fact, the top eight companies sell nearly 73% of car insurance, as measured by premium.

When shopping for insurance, it’s always a good idea to check with some smaller companies. You may find a lesser-known provider that offers great service at a low cost. But chances are you’ll also check with some big brands. Here are our reviews of the eight largest car insurance companies in the U.S. in 2023.

Finding the “best” car insurance companies can feel like trying to put together a jigsaw puzzle in the dark. Thankfully, we’ve put the pieces together for you.

Here are the best car insurance companies in 2023:

Best car insurance category

Company winner

NJM

Best large insurer

American Family

Best perks for loyal customers

Nationwide

Progressive

Best for having few customer complaints

Country Financial

Best for financial strength

Auto-Owners

Best for discounts

Amica

Best for customer satisfaction

State Farm

Best for membership perks

Auto Club Group

NerdWallet’s editorial team considered pricing, discounts, complaint data from the National Association of Insurance Commissioners and more to determine the best car insurance companies. As we continue to evaluate more insurance companies and receive fresh market data, this collection of best auto insurance companies is likely to change. See our full methodology for more details.

Choosing car insurance can be a pain. Not only are there plenty of car insurance companies, you also have to sift through different coverage types and amounts—from liability to comprehensive.

But if you drive, car insurance is a must (in every state but New Hampshire.) And while companies that boast cost savings in their advertisements can be appealing, you need to know that the company has your back if you’re in an accident. Fortunately, with a little research shopping for the right policy can be smooth and manageable.

How much you pay for car insurance can vary a lot by factors including where you live, what car you drive, and even your credit score. To help you find the right insurance company and coverage for you, we researched policies from 25 leading insurers.

We looked at everything from their premiums to how customers rated their claims processes to identify the seven best car insurance companies.

Best overall

Progressive

Why We Picked It: One of the nation’s largest auto insurers based on written premiums, Progressive stands out because of its optional coverages, added benefits, discounts and customer support options. Notable features beyond the usual liability, collision and comprehensive insurance policies include:

Coverage for other vehicles: Besides standard personal vehicles, such as cars and SUVs, Progressive will insure other vehicles like motorcycles, mopeds, scooters, RVs, trailers and even golf carts.
Gap coverage: If you take out an auto loan or lease your car, gap coverage will help pay for the difference between your car’s current value and what you owe on the vehicle. Progressive’s Loan/Lease payoff coverage will cover the difference, up to a maximum of 25% of the car’s actual value, a higher threshold than some other companies provide.

Usage-based coverage: With Progressive’s Snapshot tool, your rates are based on your driving habits. By not driving late at night, staying off your phone and limiting hard braking or accelerating, you could save money on your monthly premiums. Progressive says that drivers that use its Snapshot tool save an average of $231 per year. The Snapshot tool does record your trip details, so those concerned about privacy and location tracking may want to avoid this feature.
Coverage for pets: More and more pet owners bring their animals with them on road trips. But if you’re in an accident and your pet is injured, few car insurers will reimburse you for their care. Progressive is one of the few major insurers that will cover vet bills, up to a specified limit, as long as you have collision coverage for your car.
Custom parts: If you make modifications to your vehicle to improve its appearance or performance—such as chrome bumpers, aftermarket stereo systems or suspension enhancements—your standard auto insurance policy won’t cover the repairs or replacement of those modifications. But Progressive will cover aftermarket accessories up to a $5,000 limit.
Classic car coverage: If you own a classic car, you may find that insuring it is difficult; classic or collectible cars often have a higher value than they did when they were purchased, but that isn’t reflected with a standard insurance policy. With the Progressive Classic Car Program by Hagerty, you can get coverage for your vehicle’s current value without fixed mileage restrictions—allowing you to enjoy driving your vintage or modified vehicle at a lower cost than with standard auto insurance.
Ride-share coverage: If you drive for a ride-share service like Uber or Lyft, you will likely need a specialized ride-share insurance policy, and only a few companies offer ride-share coverage. Progressive allows you to add ride-share insurance to your personal auto policy, ensuring you’re protected when your ride-share coverage isn’t in effect.

At $127 a month, Progressive’s premiums were in line with the national average reported by The Zebra, which analyzed nearly 400 insurance companies. Plus, Progressive has several discounts that could make your premiums more affordable. Available discounts include safe driving, good student, homeowners, multi-policy and pay-in-full discounts.

The discounts range in value. For example the multi-policy discount can give you 5% off your premiums, while a good student discount will help you save up to 10%.

Caveats: Progressive is a well-known company and the number of complaints that customers submitted about the company to state regulators is in line with the industry standard. However, Progressive has a less-positive reputation when it comes to how it handles insurance claims.

In the J.D. Power 2023 Auto Claims Satisfaction Study, Progressive has a lower-than-average rating. And in the Crash Network’s Insurer Report Card—a survey that asks body shops about their experiences with insurers’ claims-handling policies—Progressive received a “C” score, well below the average. That’s not uncommon for large companies; the Crash Network noted that nine of the 10 largest auto insurers had a grade of “C+” or worse. But customers should be aware that smaller insurers tended to score higher regarding repairs and claims processing timelines.

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